Books and art prints are printed to order, just for you, so I can’t accept returns for change of mind. If yours arrives damaged, misprinted or wrong, email a photo to lh@leenadesign.com within 30 days of delivery and I’ll send a replacement or refund you in full.
Original paintings can be returned within 14 days of delivery in their original condition and packaging. Return shipping is paid by the buyer and must be insured. Your refund is issued once the painting arrives back safely.
Mosaics are sold by arrangement. Terms are agreed with each buyer.
Lost packages: if tracking shows no movement for 14 days, email me and I’ll make it right.
Address errors: please check your shipping address at checkout. Orders sent to an address entered incorrectly can be reshipped at the buyer’s cost.
Refunds go back to your original payment method within 5 business days.